Skip to content

Frequently Asked Questions

If you have a question we haven't covered, please email Deb.

Frequently Asked Questions

If you have a question we haven't covered, please email Deb.

What Is Your Return Policy?

Due to the nature of the product we’re not able to take returns, but if you’re not happy with your experience of using Pleasure Pods, we’ll refund your purchase. Please email Deb.

How Do I Track My Order?

Please enter your email at checkout to receive your tracking number and all shipping updates.

Can I Cancel Or Modify My Order?

Orders are shipped in 24 hours or less after receipt. Please email Deb with changes and we’ll be able to help if your order hasn’t been fulfilled.

Can I Buy Pleasure Pods In A Store?

Yes, please click here to find a retailer.

Where Are Pleasure Pods Made?

Proudly manufactured in Canada, in Peterborough, Ontario.

What Are Pleasure Pods Made From?

99% Mango, Cocoa, & Kokum Butter, and 1% Olive, Argan, & Rosemary Oils.

Any Bad Stuff?

No, Pleasure Pods DO NOT contain any Chemicals, Hormones, Estrogen, Glycerin, Parabens, Water, Silicone, Wax, Flavours, Scents, or any Additive of Any Kind.

Why You’ll Love Using Pleasure Pods?

Ideal for sensitive skin.

Ongoing relief from vaginal dryness and irritation.

A luxurious, silky-smooth glide during intimacy unmatched by liquid lubes or coconut oil.

Melts with body heat, blending luxury skincare with vaginal hydration.

Doesn't run like liquids and stays where applied.

Long-lasting , pH-Balanced, and hypoallergenic.

No mess, no stains, easy to clean.

No stickiness, itching, or burning.

Antibacterial, anti-inflammatory, and food-grade.

No taste and a mild cocoa aroma, with no added flavours or scents.

Like Massage?

Place a pod in a dish and microwave for 1 minute to melt into a luxurious liquid, perfect for relaxing massage.

Flying Somewhere?

Pleasure Pods are solid at room temperature and can be packed in your carry-on bag.

Cleaning & Storage?

Wipe with a cloth or run under hot water for a second and place back in the storage tin ready for next time. Store below 30° C / 86° F.

Shelf Life?

Pleasure Pods don’t expire with time and have an unlimited shelf life.

Can Pleasure Pods Be Used With Condoms?

No Pleasure Pods are not condom compatible.

Are There Any Product Warnings?

Do not use Pleasure Pods if you are allergic to mango, cocoa, kokum, olive, argan, or rosemary.

What Payment Methods Do You Accept?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, Shop Pay, and Discover.

Is My Payment Information Secure?

Yes payments are processed through Shopify.

How Long Does Shipping Take?

Orders are shipped in 24 hours or less after receipt, from Peterborough, Ontario using Canada Post Expedited Service.

How Much Does Shipping Cost?

Orders over $35 qualify for free shipping. Orders under $35 have a flat rate shipping fee of $5.00.

Do you ship to P.O. boxes?

Yes.

How Can I Contact Customer Service?

Please email Deb.

What Is Your Return Policy?

Due to the nature of the product we’re not able to take returns, but if you’re not happy with your experience of using Pleasure Pods, we’ll refund your purchase. Please email Deb.

How Do I Track My Order?

Please enter your email at checkout to receive your tracking number and all shipping updates.

Can I Cancel Or Modify My Order?

Orders are shipped in 24 hours or less after receipt. Please email Deb with changes and we’ll be able to help if your order hasn’t been fulfilled.

Can I Buy Pleasure Pods In A Physical Store?

Yes, please click here to find a retailer.

Where Are Pleasure Pods Made?

Proudly manufactured in Canada, in Peterborough, Ontario.

What Are Pleasure Pods Made From?

99% Mango, Cocoa, & Kokum Butter, and 1% Olive, Argan, & Rosemary Oils.

Any Bad Stuff?

No, Pleasure Pods DO NOT contain any Chemicals, Hormones, Estrogen, Glycerin, Parabens, Water, Silicone, Wax, Flavours, Scents, or any Additive of Any Kind.

Why You’ll Love Using Pleasure Pods?

Ideal for sensitive skin.

Ongoing relief from vaginal dryness and irritation.

A luxurious, silky-smooth glide during intimacy unmatched by liquid lubes or coconut oil.

Melts with body heat, blending luxury skincare with vaginal hydration.

Doesn't run like liquids and stays where applied.

Long-lasting , pH-Balanced, and hypoallergenic.

No mess, no stains, easy to clean.

No stickiness, itching, or burning.

Antibacterial, anti-inflammatory, and food-grade.

No taste and a mild cocoa aroma, with no added flavours or scents.

Like Massage?

Place a pod in a dish and microwave for 1 minute to melt into a luxurious liquid, perfect for relaxing massage.

Flying Somewhere?

Pleasure Pods are solid at room temperature and can be packed in your carry-on bag.

Cleaning & Storage?

Wipe with a cloth or run under hot water for a second and place back in the storage tin ready for next time. Store below 30° C / 86° F.

Shelf Life?

Pleasure Pods don’t expire with time and have an unlimited shelf life.

Can Pleasure Pods Be Used With Condoms?

No Pleasure Pods are not condom compatible.

Are There Any Product Warnings?

Do not use Pleasure Pods if you are allergic to mango, cocoa, kokum, olive, argan, or rosemary.

What Payment Methods Do You Accept?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, Shop Pay, and Discover.

Is My Payment Information Secure?

Yes payments are processed through Shopify.

How Long Does Shipping Take?

Orders are shipped in 24 hours or less after receipt, from Peterborough, Ontario using Canada Post Expedited Service.

How Much Does Shipping Cost?

Orders over $35 qualify for free shipping. Orders under $35 have a flat rate shipping fee of $5.00.

Do you ship to P.O. boxes?

Yes

How Can I Contact Customer Service?

Please email Deb.