FAQs – The Pleasure Pods Company Ltd.

Frequently Asked Questions

If you have a question we haven't answered, please email Deb.

Ladies Room

Moisturize and Lubricate

The only 2-in-1 Solution blending Luxury Skincare with Vaginal Hydration.

Reduces vaginal dryness women experience due to perimenopause, menopause, postpartum, or during cancer treatments.

Moisturize

For vulva care, take a pod in your fingers and apply slowly, the way you do with lip balm, letting the butters melt as much as needed.

For vaginal moisturizing cut off a pea-sized piece and apply when you feel the need.

Lubricate

For solo play slowly caress the curved pod where you want it, or melt a pod in your hand, apply, and enjoy. No running, no mess, and easy clean-up.

For partner play whether it’s touching, oral, vaginal, or anal, Pleasure Pods will enhance pleasure during and after your favourite activities. Melt where you want it or apply a small piece a few minutes before and experience the unmatched glide and comfort the plant butters provide.

For toy play melt a pod in your hand and apply to yourself and the toy, or you may want to apply a small piece a few minutes before. Safe to use with your silicone toys. Clean with soap and hot water.

Sensitive Skin and UTIs

Sensitive-Skin users said this was the first product they could use without discomfort, irritation, burning, itching, yeast infections, and UTIs

Relax & Enjoy knowing pods are made from 6 cosmetic-safe natural plant ingredients that are antibacterial, hypoallergenic, anti-inflammatory.

99% Mango, Cocoa, & Kokum Butters, 1% Olive, Argan, and Rosemary Oils.

pH and Osmolarity Explained

pH

pH is a measure of how acidic or basic a substance is. A pH of 7 is neutral, while a pH below 7 is acidic and a pH above 7 is basic. Pure water has a pH of 7.

A healthy vaginal pH is acidic, typically ranging from 3.8 to 4.5 for women of reproductive age. This acidity helps maintain a balance of healthy bacteria and protects against harmful microorganisms. The pH level can be slightly higher after menopause. The acidic environment is crucial for keeping harmful bacteria and yeast in check and preventing infections.

Water-based lubricants are made by putting chemicals and additives in water to make it slippery, slow evaporation, and extend the shelf-life for as long as possible. These ingredients raise the pH. Some brands then add more ingredients to lower the pH.

The most common reactions women have when a substance with a higher pH is introduced to vaginal tissue are burning and itching.

Pleasure Pods contain no water and the ingredients don't interact with water meaning they have no effect whatsoever on your body's natural pH and balance of healthy bacteria, and definitely won't cause burning and itching.

Osmolarity

Vaginal osmolarity refers to the concentration of dissolved particles in vaginal fluid. It is an important factor for vaginal health because solutions with a different osmolality can draw water out of or push it into cells via osmosis, which can damage the vaginal lining and compromise the protective barrier.

For this reason, it is important to use products like lubricants that have an osmolality similar to that of healthy vaginal tissue.

Why it matters

Tissue damage: Using a lubricant with a high osmolality can cause thinning, drying, and abrasions in the vaginal tissue, leading to discomfort and pain.

Reduced barrier function: Damage to the vaginal lining compromises the body's natural defence against infections.

Risk of infection: A compromised vaginal barrier makes it easier for pathogens to enter, increasing the risk of infection, including sexually transmitted infections.

Health of vaginal microbiome: Some studies suggest that personal lubricants that have a high concentration of dissolved particles can disrupt the balance of the vaginal microbiome, which is crucial for maintaining vaginal health.

Pleasure Pods contain no water and the ingredients don't interact with water meaning they have no effect whatsoever on your body's natural osmolarity, and balance of the vaginal microbiome.

Never Sticky, Runny, or Messy

A Top Reason People Switch is because Pods never dry out and get sticky, don’t drip, run, stain sheets, or create messy clean-up stress.

Skin Care and Massage

For Skin Care

Pamper your driest, most sensitive areas every couple of days.

Apply post hair removal to heal, soothe, and nourish your skin.

Protect your hands, face, and lips with a nourishing skin barrier that lasts.

Melt over tattoos to bring colours and detail back to looking like new.

Pods are Antibacterial, Hypoallergenic, and Anti-Inflammatory.

For Massage

Place a pod in a dish & microwave for 1 minute to melt into a luxurious liquid, perfect for relaxing massage.

Mens Room

Solo

Take a Pod in your hand and apply directly where you want it, melting as much as you desire.

Place the Pod back in the tin and enjoy. No running, no mess, and easy clean-up.

Partner

For partner play whether it’s touching, oral, vaginal, or anal, Pods will enhance pleasure during and after your favourite activities.

Melt where you want it or apply a small piece a few minutes before and experience the unmatched glide and comfort the plant butters provide.

Men tell us they appreciate that their partners are finally able to relax and enjoy their play time.

Toy

For toy play melt a pod in your hand and apply to yourself and the toy, or you may want to apply a small piece a few minutes before.

Safe to use with your silicone toys.

Clean with soap and hot water.

Post Shaving

Melt in your hands and apply directly to you face and neck to heal, soothe, and nourish your skin.

Skin Care

Protect your face, lips, hands, feet, and hair with a nourishing skin barrier that lasts.

Melt over tattoos to bring colours and detail back to looking like new.

Skin Loving Ingredients

Mango Butter

Mango butter is rich in several vitamins and antioxidants, especially those that nourish and protect the skin.

Key Vitamins in Mango Butter

Vitamin A (Retinol)

Promotes skin cell regeneration and helps improve tone and texture.

Supports collagen production, reducing fine lines and wrinkles.

Vitamin C (Ascorbic Acid)

A potent antioxidant that brightens skin and supports collagen synthesis.

Helps protect against UV damage and environmental stressors.

Vitamin E (Tocopherol)

Provides strong antioxidant protection to fight free radicals.

Deeply moisturizes and soothes dry, irritated skin.

Vitamin F (Essential Fatty Acids – Linoleic & Linolenic Acid)

Technically not a vitamin but often grouped here.

Strengthens the skin barrier and locks in moisture.

Other Beneficial Nutrients

Oleic acid (Omega-9) – softens and conditions skin.

Stearic acid – offers a protective layer to prevent moisture loss.

Palmitic acid – adds emollient and protective properties.

Cocoa Butter

Cocoa butter is naturally packed with vitamins and fatty acids that make it deeply nourishing and protective for skin.

Key Vitamins in Cocoa Butter

Vitamin E (Tocopherol)

A powerful antioxidant that helps protect skin from oxidative stress and UV damage.

Promotes skin elasticity, smoothness, and healing.

Helps reduce inflammation and supports moisture retention.

Vitamin K

Supports skin elasticity and healing of minor irritation or inflammation.

Aids in maintaining even skin tone and reducing redness.

Vitamin A (Retinol)

Encourages healthy cell turnover.

Helps repair dry or flaky skin and keeps it soft and supple.

Vitamin F (Essential Fatty Acids – Linoleic & Linolenic Acid)

Supports the skin barrier function.

Helps maintain hydration and reduces sensitivity or irritation.

Complementary Nutrients

Oleic acid (Omega-9) – deeply moisturizing and softening.

Stearic acid – forms a protective layer to prevent moisture loss.

Palmitic acid – conditions and smooths the skin.

Polyphenols (antioxidants) – provide anti-inflammatory and anti-aging benefits.

Kokum Butter

Kokum butter is one of the most nutrient-dense plant butters, prized for its vitamin content and skin-protective fatty acids.

Key Vitamins in Kokum Butter

Vitamin E (Tocopherol)

A strong antioxidant that protects skin from oxidative damage.

Supports skin barrier repair and moisture retention.

Soothes irritation and helps prevent premature aging.

Vitamin A (Retinol)

Promotes skin renewal and elasticity.

Helps restore dry or damaged skin and smooth fine texture.

Vitamin C (Ascorbic Acid)

Aids collagen synthesis and brightens the skin tone.

Provides antioxidant defense against pollutants and UV stress.

Vitamin F (Essential Fatty Acids — Linoleic & Linolenic Acids)

Strengthens the lipid barrier and reduces trans epidermal water loss.

Calms sensitive, inflamed, or chapped skin.

Complementary Nutrients

Stearic acid – gives kokum butter its firm texture and protective feel.

Oleic & Palmitic acids – provide smooth glide and emollient softness.

Antioxidant compounds (xanthones & flavonoids) – add anti-inflammatory and antibacterial benefits.

Olive Oil

Olive oil is rich in skin-nourishing vitamins and antioxidants, which is why it’s often included in natural skincare and intimate-care formulations.

Key Vitamins in Olive Oil

Vitamin E (Tocopherol)

A powerful antioxidant that protects cells from free-radical damage.

Helps maintain the skin’s moisture barrier and elasticity.

Soothes irritation and supports healing of dry or inflamed skin.

Vitamin K

Aids in tissue repair and helps maintain an even, healthy skin tone.

Vitamin A (Retinol)

Encourages cell turnover and promotes smooth, supple skin.

Supports the production of collagen and helps reduce roughness.

Vitamin D (in smaller amounts)

Contributes to overall skin health and may assist in barrier repair.

Other Beneficial Compounds

Polyphenols (Hydroxytyrosol, Oleuropein) – potent antioxidants with anti-inflammatory properties.

Squalene – a natural emollient that mimics skin’s own oils, offering lightweight, non-comedogenic moisture.

Oleic acid (Omega-9) – deeply conditioning and softening.

Argan Oil

Argan oil — often called “liquid gold” — is exceptionally rich in vitamins, antioxidants, and essential fatty acids that make it one of the most nourishing oils for skin and hair.

Key Vitamins in Argan Oil

Vitamin E (Tocopherol)

The most abundant vitamin in argan oil.

A potent antioxidant that protects skin from oxidative damage.

Restores elasticity, locks in moisture, and soothes irritation.

Helps heal dry or damaged skin and strengthens the skin barrier.

Vitamin A (Retinol)

Encourages skin regeneration and collagen production.

Improves texture, suppleness, and radiance.

Vitamin F (Essential Fatty Acids — Linoleic & Linolenic Acids)

Helps repair and strengthen the lipid barrier.

Reduces inflammation, irritation, and dryness.

Supports skin smoothness and hydration.

Other Beneficial Nutrients

Oleic Acid (Omega-9) – deeply moisturizing and helps absorption of other nutrients.

Linoleic Acid (Omega-6) – balances sebum production and soothes sensitive skin.

Polyphenols & Squalene – powerful antioxidants with anti-inflammatory and protective properties.

Sterols (Phytosterols) – support skin metabolism and moisture retention.

Rosemary Oil

Rosemary oil is a natural preservative, rich in vitamins, antioxidants, and bioactive compounds that make it both protective and rejuvenating for skin health.

Key Vitamins in Rosemary Oil

Vitamin A (Retinol)

Encourages healthy cell renewal and tissue repair.

Helps maintain elasticity and smooth texture.

Vitamin C (Ascorbic Acid)

A powerful antioxidant that boosts collagen production.

Protects against oxidative stress and environmental damage.

Vitamin B6 (Pyridoxine)

Supports skin metabolism and balances sebum production.

Contributes to overall skin health and regeneration.

Vitamin E (Tocopherol)

Antioxidant protection against free radicals.

Moisturizes and helps prevent irritation or redness.

Other Active Compounds

Carnosic acid & carnosol – potent antioxidants that protect skin lipids.

Rosmarinic acid – anti-inflammatory and antimicrobial.

1,8-cineole & camphor – enhance circulation and cellular oxygenation.

Alpha-pinene & borneol – contribute to antibacterial and soothing properties.

The Basics

How To Use

Pods have many uses and can be applied many times.

1. Peel the film and take the pod out of the tray.

2. Hold the pod in your hands and use your body heat to activate the butters to start melting. If you have cold hands, rub them together to create some heat. Melt the pod in your hands and apply, or rub the pod directly on your skin where you want it.

3. For faster application place a pod in a dish and microwave for 1 minute. It melts into a luxurious warm liquid, perfect for a relaxing massage.

4. Pods are antibacterial and contain no water for bacteria, mold, or yeast to grow. Clean-up is quick and easy. Simply wipe the pod with a cloth or run it under hot water for a second.

5. Pop the pod back in the tin, ready for next time.

How Long Do Pods Last?

1. Pleasure Pods don’t expire with time and have an unlimited shelf life.

2. There’s no waste as the butters melt where applied and stay in place, unlike liquids that run everywhere and need to be reapplied often.

3. You’ll be pleasantly surprised by how long Pleasure Pods last, both in terms of during an activity and for how many sessions it takes to use a full pod.

4. Everyone plays differently, but as a reference, 2 pods are equivalent to a 4 oz/118ml bottle of silicone lube. Water-based lubes don't offer a similar experience and can't be compared to Pleasure Pods.

Cleaning & Storage

Wipe with a cloth or run under hot water for a second and place back in the tin ready for next time.

Unlimited Shelf Life

Pleasure Pods don’t expire with time and have an unlimited shelf life. Store below 30°C / 86°F.

Condom Compatibility?

Pleasure Pods are NOT Condom Compatible.

Allergy Warning!

Do not use if you are allergic to mango or any other Pleasure Pods ingredient.

Flying Somewhere?

The solid format + storage tin allows Pods to be packed in your carry-on bag without fear of a mess.

98% Less Plastic

By eliminating liquids we were able to reduce plastic use by over 98% compared to a 4 oz / 118 ml bottle of lube.

No other moisturizer & lubricant is as natural, sustainable, and environmentally responsible. Not even close!

Shipping

We ship anywhere in Canada. Orders over $35 qualify for free shipping. Orders under $35 have a flat rate shipping fee of $5.

Orders are shipped next day from Peterborough ON using Canada Post Expedited Service.

Enter your email at checkout to receive all shipping updates.

Order & Shipping

What Is Your Return Policy?

Due to the nature of the product we’re not able to take returns, but if you’re not happy with your experience of using Pleasure Pods, we’ll refund your purchase. Please email Deb.

How Much Does Shipping Cost?

Orders over $35 qualify for free shipping. Orders under $35 have a flat rate shipping fee of $5.00.

How Long Does Shipping Take?

Orders are shipped in 24 hours or less after receipt, from Peterborough ON using Canada Post Expedited Service.

Do you ship to P.O. boxes?

Yes.

Can I Cancel Or Modify My Order?

Orders are shipped in 24 hours or less after receipt. Please email Deb with changes and we’ll be able to help if your order hasn’t been fulfilled.

How Do I Track My Order?

Please enter your email at checkout to receive your tracking number and all shipping updates.

Where Are Pleasure Pods Made?

Proudly manufactured in Canada, in Peterborough, Ontario.

Payment Options?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, Shop Pay, and Discover.

Is My Payment Info Secure?

Yes payments are processed through Shopify.